Monday, November 17, 2008

Picked my topic!

OK, so I did some searching on our wonderful library databases and I found an article in the Harvard Business Review on customer service. Since my observation paper was of customer service interactions, it makes sense that I pick a written text that deals with customer service.

I've read the article, reviewed the observation data, and outlined what I am analyzing, now I just need to do the analysis. It seems like Black Friday for me will be more about paper writing than shopping - which is A-OK since I have neither the money to do shopping, nor the patience to wait in lines for deals that seem worthless. Give me a $300 MacBook Pro (a new one) and I will stand in line, your current deals seem kinda m'eh to me.

Anyway, my linguistics class seems to be getting more interesting. We've gotten a bit into grammar and morphology, something that I didn't think that I would have much interest in. Well, morphology I thought I would like a bit since I am interested in the origin of words, but not grammar so much. It turns out that I like grammar more than I thought!

What blew my mind is that you can have a construct for time, in the sense that you can have something happen now, in the past or in the future, BUT you don't necessarily have to have a grammatical tense to describe a verb in some other time slot.
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