The community manager - every online program should have one
I came across this article recently on Community Managers. For the past year or so, ever since I created a Ning community for the Instructional Design program, and helped/consulted on the creation of a Community for the Applied Linguistics online program, I've been advocating for a community manager for all online programs. What I've noticed is that there is a void in-between semesters, especially for students who are all over the world, but happen to be a student in our Online Programs. During the semester they've got access to Blackboard and they get to "see" their classmates again, and meet new ones. In between semesters they lose contact, unless they happen to have people on LinkedIn or Facebook (or old school email) or something along those lines. This was an interesting quote: Look at how difficult it is to maintain a clear line between LinkedIn and Facebook contacts. Even though many of us use the former for business and the latter for more personal commun